Trustworthy AI back office for small business

Your AI back office for daily business work.

Zero connects to the tools your business already uses to complete real work across sales, customer support, marketing, and operations, safely under your control.

Quotes and proposalsCustomer repliesA one-page websiteInvoice chasingWeekly numbersFrom $20/mo

Works with 200 tools you already use

Gmail, Google Calendar, Sheets, Stripe, HubSpot and more, so Zero can help with enquiries, quotes, bookings, invoices and simple reports.

GmailGmail
Google SheetsGoogle Sheets
Google CalendarGoogle Calendar
StripeStripe
HubSpotHubSpot
SlackSlack
NotionNotion
GitHubGitHub
LinearLinear
Google DriveGoogle Drive
FigmaFigma
SalesforceSalesforce
JiraJira
AsanaAsana
ZoomZoom
IntercomIntercom
ZendeskZendesk
DropboxDropbox
GmailGmail
Google SheetsGoogle Sheets
Google CalendarGoogle Calendar
StripeStripe
HubSpotHubSpot
SlackSlack
NotionNotion
GitHubGitHub
LinearLinear
Google DriveGoogle Drive
FigmaFigma
SalesforceSalesforce
JiraJira
AsanaAsana
ZoomZoom
IntercomIntercom
ZendeskZendesk
DropboxDropbox
ShopifyShopify
AirtableAirtable
SentrySentry
VercelVercel
DiscordDiscord
Google DocsGoogle Docs
CalendlyCalendly
DocuSignDocuSign
MailchimpMailchimp
CanvaCanva
ClickUpClickUp
TodoistTodoist
GitLabGitLab
Outlook MailOutlook Mail
YouTubeYouTube
XX
RedditReddit
InstagramInstagram
ShopifyShopify
AirtableAirtable
SentrySentry
VercelVercel
DiscordDiscord
Google DocsGoogle Docs
CalendlyCalendly
DocuSignDocuSign
MailchimpMailchimp
CanvaCanva
ClickUpClickUp
TodoistTodoist
GitLabGitLab
Outlook MailOutlook Mail
YouTubeYouTube
XX
RedditReddit
InstagramInstagram

What an AI back office does for a small business

A dental practice, a building firm and an online shop look nothing alike, and their admin is nearly identical. It lands on whoever has a spare hour, which usually means the owner, after hours.

GmailGoogle SheetsGoogle CalendarStripeHubSpot
What Zero does

Zero is an AI assistant that works inside the accounts the business already runs on. It writes the quote, drafts the customer reply, assembles the weekly numbers and publishes the one-page site nobody got round to.

What stays the same

There is no system to migrate to and no process to redesign first. It works with the inboxes, spreadsheets and accounts you already have, and anything customer-facing stays a draft until you approve it.

How a small business gets started

The goal is not to automate the whole business. It is to stop doing the four things that eat every evening.

  1. 01

    Connect the accounts you already use

    Mail, calendar, the spreadsheet the numbers live in, the payment account. Approved one permission at a time, and revocable.

  2. 02

    Explain how the business works

    What you sell, how you price it, who your regulars are, and the tone your customers expect. Zero keeps that and stops asking.

  3. 03

    Start with one recurring job

    The quote you rewrite every week, or the Monday numbers. One job proves whether the output is good enough to trust.

  4. 04

    Let it run on a schedule

    Once the output is right, attach a trigger. The weekly summary and the follow-ups arrive without anyone remembering them.

Give it the job, not the prompt

The admin that lands on the owner after hours, whatever the business sells. Briefed once, then it runs.

Per enquiry

The quote, priced the way you price.

An enquiry arrives, and Zero turns it into a quote using your actual pricing — per visit, per hour, per job, plus parts — and drafts the reply to send it.

You get back: The priced quote, plus the reply that sends it.

Turn this enquiry into a quote. Price it the way we price call-outs, and draft the reply.

The quote is priced and the reply is drafted.

  1. 1.Read the enquiry and matched it to your pricing
  2. 2.Priced the visit plus the parts it will need
  3. 3.Wrote it up as a quote and drafted the reply to send it
Quote — 14 Bridge StTo: j.okafor@gmail.comDraft
Quote — 14 Bridge StDocument
Every morning

Overnight messages, answered before you open.

Availability, delivery, opening hours, the same five questions. Zero drafts the answers in your wording and leaves anything unusual for you.

You get back: A reply draft per message, flagged where it is unsure.

Go through what came in overnight and draft replies. Flag anything you are not sure about instead of guessing.

Eleven replies drafted, two flagged for you.

  1. 1.Drafted replies to eleven routine messages
  2. 2.Flagged two that need a decision from you
  3. 3.Left everything in drafts, nothing sent
Re: Saturday availabilityTo: l.mensah@gmail.comDraft
Re: how long does the fitting take?To: dtran@outlook.comDraft
Every week

Last week's numbers, on one screen.

Sales, refunds, what is outstanding, what changed since the week before — pulled from wherever the numbers actually live and written short enough to read on a phone.

You get back: A short written summary, not a spreadsheet.

Pull last week's numbers together and tell me what changed since the week before. Short enough to read on my phone.

Last week, in six lines.

  1. 1.Pulled the week from the connected accounts
  2. 2.Compared it against the week before
  3. 3.Wrote it up in six lines with the two things worth noticing
Last weekHosted site · opens at a link
Every month

The invoices nobody has chased.

Zero works out what is overdue and by how long, then writes the chasing note — polite at 14 days, firmer at 60.

You get back: The overdue list plus a draft chase for each.

Which invoices are overdue and by how long? Draft a chase for each, firmer on anything past 60 days.

Four invoices are overdue, the oldest at 71 days.

  1. 1.Reconciled invoiced against paid
  2. 2.Listed six overdue, the oldest at 84 days
  3. 3.Drafted a chase for each at the right temperature
Invoice 2291 — now 84 daysTo: accounts@bellamy.co.ukDraft
Invoice 2318 — now 31 daysTo: r.singh@gmail.comDraft
Whenever a review lands

Reviews read, answered, and summarised.

Zero reads the new reviews, writes a reply worth posting for each one, and tells you what customers keep mentioning — which is the part nobody has time to notice.

You get back: The replies written out, and what keeps coming up.

Read this month's reviews, write a reply for each, and tell me what customers keep bringing up, good and bad.

Nine replies written, and one complaint came up four times.

  1. 1.Read the nine new reviews on your public listing
  2. 2.Wrote a reply for each, in your wording, ready to post
  3. 3.Called out the one complaint that appeared four times
Reviews — MarchDocument · 9 replies, plus what recurs
Once, then whenever it changes

The website you have been meaning to build.

A phone number and a Facebook page is not a website. Zero writes the one-pager — what you do, the areas you cover, what it costs, when you are open, how to get hold of you — and publishes it at a link you can put in your listing, your posts and your quotes.

You get back: A live one-page site at a link you can share.

Build us a simple one-page site. What we do, the areas we cover, our prices and hours, and how to book. Publish it and send me the link.

The site is live. Here is the link.

  1. 1.Wrote the page from how you describe the business
  2. 2.Laid out services, areas covered, prices and hours
  3. 3.Published it — the link is ready to share
Bridge St PlumbingHosted site · opens at a link
Per offer

A page for the offer, up the same day.

The seasonal promotion, the new treatment, the open day. Zero writes the page, publishes it, and drafts the post that sends people there — so the offer is somewhere findable instead of buried in a caption from three weeks ago.

You get back: The offer page, live, plus the post pointing at it.

We're doing 20% off first appointments through March. Make a page for it and draft the post that sends people there.

The offer page is live and the post is drafted.

  1. 1.Wrote the page: what the offer is, who it is for, when it ends
  2. 2.Published it at its own link
  3. 3.Drafted the post, two versions to pick from
March — 20% off first appointmentsHosted site · opens at a link
Whenever the prices change

Prices and hours that never go stale.

The price list lives in a spreadsheet and the site still shows last year's. Zero rebuilds the page from the sheet whenever you change it and republishes to the same link, so what a customer reads and what you actually charge stop disagreeing.

You get back: The same link, rebuilt from the sheet.

I've put the new prices in the sheet, and we're closed the week of the 24th. Rebuild the site and put the closure on it.

Rebuilt from the sheet and republished to the same link.

  1. 1.Read the new price list and the closure from the sheet
  2. 2.Rebuilt the page and kept the layout you approved
  3. 3.Republished — the link people already have still works
Bridge St PlumbingHosted site · republished

Why it works without anyone technical

There is no IT person and no spare afternoon. So it has to be describable in plain language and safe to leave running.

You describe it like you would to a new hire

No flowchart, no rules to configure, nothing to install. You say what the job is and what good looks like, and correct it once.

One agent per job

One for enquiries, one for the weekly numbers, one for chasing invoices. Each keeps its own instructions and its own tone.

Staff keep their own logins

Each person connects their own accounts, so what Zero can reach on someone's behalf matches what that person could already reach.

Nothing reaches a customer unread

Anything customer-facing is prepared as a draft, and every run keeps a log of what it read and what it did.

What the alternatives still leave you doing

The question is not which tool is cleverest. It is how much of the evening you get back.

A general chat assistant

It writes the reply and you paste it somewhere. It never sees the enquiry, the pricing history or the invoice.

It reads the enquiry where it arrived, prices it the way you price, and leaves the draft where you send from.

Workflow builders

You design every trigger, rule and exception, then maintain them as the business changes.

You describe the outcome. The judgement call — what is this customer asking, what should we quote — happens first.

The AI inside each tool

Each assistant stops at its own edge. A quote touches the enquiry, the pricing and the mailbox.

One brief across the accounts a job needs, finished in the form you send it.

A part-time assistant

Real help at real cost, for a few hours a week, in working hours.

The repeatable half runs around the clock, so the hours you do pay for go where a person is needed.

Doing it after hours

It gets done, eventually, badly, at 11pm — and the marketing never gets done at all.

It is drafted by the time you look, and the thing that always slipped actually ships.

AI for small business: common questions

Do I need someone technical to set this up?

No. You describe the job the way you would describe it to a new hire, in plain language. There is no flowchart to build, no integration to configure, and nothing to install on a computer.

Is this replacing someone I would otherwise hire?

It takes tasks, not roles. The realistic outcome is that the admin around the work stops consuming evenings, and the people you do have spend their hours on customers instead of paperwork.

Can my staff use it without sharing my logins?

Yes, and they should. Each person connects their own accounts, so what Zero can reach on someone's behalf matches what that person could already reach themselves.

What if it gets something wrong?

Anything customer-facing is prepared as a draft for you to check, and every run keeps a log of what it read and what it did, so a wrong answer is traceable rather than mysterious.

What does it cost?

There is a free tier to try it on a real job before paying. The pricing page lists the paid plans and what each includes.

You decide what matters. Zero handles the rest.

From $20/month. Cancel anytime.